Privacy Policy

I. Collection of Your Personal Information

To provide the Services, we may collect personally identifiable information, such as your:

• Email address

If you purchase a subscription, payment and billing information is collected and processed by our payment processor, Stripe; we do not receive or store full payment card numbers. We retain records of your transactions and subscription status in order to administer your account.

The Services also store the content you submit to them — the tasks, projects, notes, and other inputs you enter or record — together with the outputs the Services generate from that content, in order to provide the service you have requested.

Apart from the information collected automatically (described in Section VI), we do not collect personal information about you unless you voluntarily provide it to us. You may be required to provide certain personal information when you elect to use certain products or services: (a) registering for an account; (b) sending us an email message; (c) submitting payment information when purchasing a subscription. We will use your information to communicate with you in relation to services you have requested from us.

II. Use of Your Personal Information

We collect and use your personal information in the following ways:

• to operate and deliver the services you have requested, including creating and administering your account and generating the Services' outputs from your content;
• to process subscription payments, and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to provide you with notices about your account, and to notify you about changes to the Services;
• to respond to support requests and to communicate with you about services you have requested;
• to maintain the security of the Services and prevent fraud or misuse;
• to comply with applicable laws, regulations, legal processes, or governmental requests;
• in any other way we may describe when you provide the information; and
• for any other purpose with your consent.

III. Sharing Information with Third Parties

We do not sell, rent, or lease our customer lists to third parties.

We do not sell biometric data to third parties.

We share data with service providers that perform services on our behalf. They fall into the following categories: AI model providers that process the content you submit in order to generate the Services' outputs; payment processors; email delivery providers; database and application hosting providers; and product analytics providers. Each acts on our instructions, receives only the information necessary to provide its service to us, is prohibited from using your personal information for any other purpose, and is required to maintain its confidentiality. A current list of the specific providers we use is available on request at questions@3anddoneapp.com.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law or with legal process served on us; (b) protect and defend our rights or property; and/or (c) act under exigent circumstances to protect the personal safety of users of the Services, or the public.

IV. Opt-Out of Disclosure of Personal Information to Third Parties

We do not sell personal information and do not disclose personal information to third parties for their own business purposes. Because we do not sell personal information, no opt-out is required. If our practices ever change, we will update this Policy and provide an opt-out mechanism before any such sale. Questions may be directed to questions@3anddoneapp.com.

V. Tracking User Behavior

We keep track of the pages and features our users visit within the Services, in order to determine which parts of the Services are most used and to improve them. This information is not used to build advertising or interest profiles.

VI. Automatically Collected Information

We may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the Services, to maintain their quality, and to provide general statistics regarding use of the Services.

We use third-party analytics services to collect usage information (pages viewed, features used, and high-level interaction events) and to conduct product experiments; these services process such information on our behalf and may not use it for their own purposes.

With your consent, when you request support, we may temporarily record diagnostic information including the content you enter and our processing of it, retained for a period you choose (no more than three weeks) and then automatically deleted.

VII. Use of Cookies

The Services use "cookies" — small text files placed on your device by a web server, readable only by servers in the domain that issued them. Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies to keep you signed in: when you sign in, a cookie maintains your session so you do not have to sign in again on every page. Our analytics providers may also set cookies or use similar local storage to distinguish visits, as described in Section VI.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. If you decline cookies, sign-in will not work and you will not be able to use the parts of the Services that require an account.

VIII. Links

The Services contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave the Services and to read the privacy statements of any other site that collects personally identifiable information.

IX. Security of Your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:

• TLS encryption — information transmitted between you and the Services, and between the Services and our service providers, is protected in transit by encryption such as the Transport Layer Security (TLS) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. No data transmission over the Internet or any wireless network can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Services cannot be guaranteed.

X. Right to Deletion

You may request access to, a copy of, or deletion of your personal information by contacting us at questions@3anddoneapp.com.

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

We may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise, use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

XI. Data Retention

We retain your personal information for as long as your account is active. If your subscription ends, we retain your account data, including your tasks, for up to twelve (12) months so that you can download your data or resubscribe; we will send a reminder to your email address before deletion. After that period, your account data is permanently deleted.

Information you enter in our demo or try-it-out experience before creating an account is stored on your own device (in your browser or app storage), not on our servers. It is transmitted to us only transiently to generate the demo's results — the sample selection you see — and is not retained. If you later create an account, you choose what to keep: the items you keep, and the selection generated from them, become part of your account data; the rest is discarded from your device.

We retain billing and transaction records for longer periods where required for tax, accounting, fraud-prevention, and legal-compliance purposes. You may request earlier deletion at any time as described in the Right to Deletion section. Deleted information may persist in our encrypted backups for a limited period (no more than sixty (60) days) before those backups are themselves deleted on rotation. Backups exist to recover the Services from data loss or corruption; they are not used to access or recover data you have asked us to delete. If we restore from a backup, we will re-apply any deletions the restore would otherwise undo.

XII. Data Security and Breach Notification

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, or use. In the event of a security incident involving personal information, we will promptly investigate the incident and provide notice to affected individuals and, where required, to applicable regulatory authorities in accordance with applicable law.

We will provide any required notice in the manner and within the timeframes prescribed by applicable law.

XIII. Right to Revoke Consent

You have the right to withdraw any consent you have provided for the processing of your personal data at any time. We provide accessible and user-friendly mechanisms to withdraw consent that are at least as easy to use as the mechanisms by which consent was originally provided.

To exercise your right to revoke consent, contact us at questions@3anddoneapp.com.

Upon receipt of a valid request to withdraw consent, we will cease processing your personal data for the purposes based on consent as soon as practicable and in any event within the time required by applicable law, subject to applicable legal obligations. Withdrawal of consent does not affect the lawfulness of processing conducted prior to the withdrawal.

XIV. Children Under 13

We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of 13, you must ask your parent or guardian for permission to use the Services.

XV. Email Communications

From time to time, we may contact you by email with announcements, promotional offers, alerts, confirmations, surveys, and other general communication.

If you would like to stop receiving marketing or promotional communications from us, you may opt out by clicking the unsubscribe link included in every marketing or promotional email, or by emailing questions@3anddoneapp.com.

XVI. External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

XVII. Changes to This Statement

We reserve the right to change this Policy from time to time — for example, when there are changes in our services, our data protection practices, or the law. When changes to this Policy are significant, we will inform you: by email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating this page. Your continued use of the Services after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by it.

XVIII. Contact Information

We welcome your questions or comments regarding this Policy. If you believe we have not adhered to it, contact us at:

Plezentek, Inc.
Email Address: questions@3anddoneapp.com